Website not working after updating to GMapFP Pro.

  • RemyRossi
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9 years 7 months ago #3648 by RemyRossi
Dear GMapFP's,

First of all, I would like to state that I like your extension. Thus, I bought the Pro version.
That said, I am now fronting a serious issue:

My website stopped working after installing the Pro version.

I just received by mail the *.zip. I go to my website: all good. I installed successfully the module and check its result. My whole website became a blank page. Only its background (green color) appears; nothing else...

>>> Joomla 3.2.7 -> Should I update to 3.4.1?
>>> Link to WIP website

Please provide directions regarding the solving of this issue.
Best regards, Remy

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  • RemyRossi
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9 years 7 months ago #3649 by RemyRossi
I contacted my IT and he told me the problem comes from this (see attache file below).



As you (GMpaFP's) are the developers of this extension, I believe it should be easier for you to understand this problem and then hopefully fix it. It might take days for my IT to learn and know the entire application as much as you do.

I hope this help and looking forward for a reply.

Best regards,
Remy
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  • RemyRossi
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9 years 7 months ago - 9 years 7 months ago #3650 by RemyRossi
I uninstall the components and re-install it and then the website works fine but the map doesn't show up.

On the main menu, it says: — Component 'com_gmapfp' does not exist

Any thoughts would be deeply appreciated.
Remy
Last edit: 9 years 7 months ago by RemyRossi.

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9 years 7 months ago #3651 by gmapfp
Hi,

If it works that you have updating your Joomla version.

The Class JComponentRouterBase exist in Joomla since 3.3 version.

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  • RemyRossi
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9 years 7 months ago - 9 years 7 months ago #3652 by RemyRossi
Hi,

I am currently updating it.
However, I tried to set-up the menu for GMapFP. As a result the website is not working anymore (again).
Come back after updated.

All best, Remy
Last edit: 9 years 7 months ago by RemyRossi.

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9 years 7 months ago #3653 by RemyRossi
Having updated Joomla and re-installing the plugin solved the issue.
It also deleted all my icons, places and so forth...

Anyway, it works now.

Cheers and best,
Remy

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